1. Why didn't the neighbours turn the music down?
a) Nobody asked them to turn down the music.
b) They ignored the requests of the caller.

2. Which is not a problem of the office worker?
a) He can't learn new programs.
b) Nobody helps him.
c) The building is far from his house.

3. What advice does Jack not give to the person in the office?
a) Move to a smaller office.
b) Make friends with the other employees.
c) Be more competitive.

4. Why might the girlfreind of the last caller be messy?
a) She goes to school at night.
b) She lives with her parents.
c) She does not know how to clean.

5. What advice does Jack give to the boyfriend?
a) Talk to the girlfriend about the problem.
b) Clean more often.
c) Leave the house messy.